A more cost effective new self-service platform that allows customers to self-serve common questions from any basic handset at any time.

  • It helps customers check :• Account balance
    • Account number
    • Due Date
    • Account Status

No Registration is required. All customers have to do is to dial *502# and select any one of the transactions:

  • Yes, the service is available round the clock.

  • The service is at present available only in Kenya, more countries to be enabled over the next few months.

  • The service is at currently available on Safaricom and Airtel networks only.

  • Yes. More features and will be enabled over the next few weeks and months too.

  • You register and view your transaction history via https://zuku.co.ke/get-help/my-account .