A more cost effective new self-service platform that allows customers to self-serve common questions from any basic handset at any time.
- It helps customers check :• Account balance
• Account number
• Due Date
• Account Status
No Registration is required. All customers have to do is to dial *502# and select any one of the transactions:
- Yes, the service is available round the clock.
- Service costs 10ksh
- The service is at present available only in Kenya, more countries to be enabled over the next few months.
- The service is at currently available on Safaricom and Airtel networks only.
- Yes. More features and will be enabled over the next few weeks and months too.
- You register and view your transaction history via https://zuku.co.ke/get-help/my-account .