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SUPPORT: 0205205205 | support@zukufiber.co.ke     SALES: 0205222222 | cablesales@zukufiber.co.ke  
MY ACCOUNT / LOGIN
 
  • ZUKU FIBER
  • ZUKU SATELITE TV
SUPPORT: 0205-205-205/0719-028-200 SALES:0205 222 222
MY ACCOUNT / LOGIN
Zuku
Zuku
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  • Home
  • About & Careers
    • The Management Team
    • Careers & Opportunities
    • Our Contacts
  • Services
    • Home Internet
    • Business Packages
    • ZukuEmail
    • Devices & Accessories
  • Payments
  • Zuku Shops
  • Coverage
  • ZukuEmail
  • Self Care
  • Contact Us

Self Help USSD

HomeFAQSelf Help USSD

What is Zuku USSD?

A more cost effective new self-service platform that allows customers to self-serve common questions from any basic handset at any time.

What are the key benefits?

  • It helps customers check :• Account balance
    • Account number
    • Due Date
    • Account Status

How do I register for this service?

No Registration is required. All customers have to do is to dial *502# and select any one of the transactions:

Is this service available 24×7?

  • Yes, the service is available round the clock.

Are there any charges for this service?

  • Service costs 10ksh

Is this service available in all countries?

  • The service is at present available only in Kenya, more countries to be enabled over the next few months.

Is this service available on all networks?

  • The service is at currently available on Safaricom and Airtel networks only.

Will there be more services available in Zuku USSD in the future?

  • Yes. More features and will be enabled over the next few weeks and months too.

Can I view the transactions relating to my account?

  • You register and view your transaction history via https://zuku.co.ke/get-help/my-account .

Contact Information

Gateway Business Park Block E,
Next to Parkside Towers
Mombasa Road, Nairobi, Kenya,

Fiber Support : 0205-205-205
Fiber Sales : 0205-222-222
Email : support@zukufiber.co.ke

Quick Links
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Zuku Policies
  • DATA PROTECTION
    • Data protection privacy statement
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    • Zuku Satellite Policy
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    • Fiber Terms and Conditions
    • Purchase Order Terms & Conditions
Zuku Packages
  • APPLICATION OF EXCISE TAX ON INTERNET SERVICES
  • Fiber Packages
  • Pay Now
  • How to Pay
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