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SUPPORT: 0205205205 | support@zukufiber.co.ke     SALES: 0205222222 | cablesales@zukufiber.co.ke  
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Shifting

HomeFAQShifting

What is the shifting/move procedure?

The shifting form is available on https://zuku.co.ke/get-help/customer-support move request.

Once you fill in the details the form is submitted to our support team and you will get a response within 2 hours.

How long does shifting take?

  • Up to 5 working days maximum

How do I make payments to my accounts?

  • There are different payment options available, please visit the url https://zuku.co.ke/get-help/how-to-pay

Who is authorized to shift my service?

  • Accredited Zuku technician or installer who visits the premises with a hardcopy of the shifting form

Can I get my own technician to shift/move my service?

  • Am I authorized to shift my own service?

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