USSD Self Care
HomeUSSD Self Care
Use our cost effective new self-service platform that allows customers to self-serve common questions from any basic handset at any time.
To Access our USSD Services
Dial *502#
For Balance Enquiry
- Dial * 502#
- Enter 1. (Account Information) then press send
- Enter 1. (Balance Enquiry) then press send
- Select your account then press send
Know your Next Due date
- Dial * 502#
- Enter 1. (Account Information) then press send
- Enter 2. (Due Date) then press send
- Select your account then press sen
Mini statement
- Dial * 502#
- Enter 1. (Account Information) then press send
- Enter 3. (Mini statement) then press send
- Select your account then press send
View Account Number
- Dial * 502#
- Enter 1. (Account Information) then press send
- Enter 4. (View Account Number) then press send
Upgrade my Account
- Dial * 502#
- Enter 2. (Upgrade my Account) then press send
- Select your account then press send
- Select the package to upgrade to then press send
Make payment
- Dial * 502#
- Enter 3. (Make Payment)
- Select your account then press send
- Select the payment method then press send