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SUPPORT: 0205205205 | support@zukufiber.co.ke     SALES: 0205222222 | cablesales@zukufiber.co.ke  
MY ACCOUNT / LOGIN
 
  • ZUKU FIBER
  • ZUKU SATELITE TV
SUPPORT: 0205-205-205/0719-028-200 SALES:0205 222 222
MY ACCOUNT / LOGIN
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  • Home
  • Products & Services
    • Home Internet
    • Business Packages
    • ZukuEmail
    • Devices & Accessories
  • Payments
  • Zuku Shops
  • Coverage
  • ZukuEmail
  • Self Care
  • Contact Us
    • About & Careers
      • The Management Team
      • Careers & Opportunities
      • Our Contacts

USSD Self Care

HomeUSSD Self Care
Use  our cost effective new self-service platform that allows customers to self-serve common questions from any basic handset at any time.

 

To Access our USSD Services

Dial *502#

For Balance Enquiry

  • Dial  * 502#
  • Enter 1. (Account Information) then press send
  • Enter 1. (Balance Enquiry) then press send
  • Select your account then press send

Know your Next Due date

  • Dial  * 502#
  • Enter 1. (Account Information) then press send
  • Enter 2. (Due Date) then press send
  • Select your account then press sen

Mini statement

  • Dial  * 502#
  • Enter 1. (Account Information) then press send
  • Enter 3. (Mini statement) then press send
  • Select your account then press send

View Account Number

  • Dial  * 502#
  • Enter 1. (Account Information) then press send
  • Enter 4. (View Account Number) then press send

Upgrade my Account

  • Dial  * 502#
  • Enter 2. (Upgrade my Account) then press send
  • Select your account then press send
  • Select the package to upgrade to then press send

Make payment

  • Dial  * 502#
  • Enter 3. (Make Payment)
  • Select your account then press send
  • Select the payment method then press send

Contact Information

Gateway Business Park Block E,
Next to Parkside Towers
Mombasa Road, Nairobi, Kenya,

Fiber Support : 0205-205-205
Fiber Sales : 0205-222-222
Email : support@zukufiber.co.ke

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