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How To Pay

Click on Pay Online from the top menu (Direct Link)

Enter account details on the form and click continue

Follow the payment steps as shown in www.pesapal.com

For Credit Card Payments, select Visa/Mastercard and enter the details as shown

Click on Complete

You will receive a confirmation via SMS

Payment reflects on Zuku within an hour

Yes, you can settle your bill and buy zuku airtime in the following locations:

 

Gateway Business Park on Mombasa Road, Nairobi.

Nakumatt Junction 1st floor

Diamond Plaza Parklands ground floor next to Farrah Fabrics

Biashara Bank Building on Moi Avenue, Mombasa.

Zuku Office at Majengo, Opp. Sakina Mosque Mombasa.

A proforma invoice will be sent 10 days to your due date and a tax invoice sent to you on your due date if payment has been received.

SMS notifications are sent 5 days to your due date and Onscreen Message 2 days prior the due date.

To pay your bill, please make sure you identify your zuku account number on the most recent invoice as you will need this to pay your bill.

Ensure you are registered for mobile banking with your bank.

Go to/dial your respective USSD code for your bank.

Institution CODE
NIC *488#
CFC STANBIC *208#
BOA *987#
ECO BANK *335#
DTB *382#
KCB *522#
Jamii Bora Bank *344#
Guardian Bank *356#
Oriental *356#
Imperial Bank *356#
Paramount Bank *356#
Faulu Kenya *356#
REMU Deposit Taking Microfinance *356#
Harambee SACCO *356#
Rafiki Deposit Taking Microfinance *366#
I&M BANK *458#

➢ If your mobile number is mapped to a ZUKU account number, you will receive your bill.

➢ If your mobile number is not mapped to any ZUKU account, you will be asked to enter the ZUKU account number to pay for.

➢ Once you select either to settle the presented bill or to pay a different amount, you will be asked to confirm the payment.

➢ A confirmation of receipt will be sent to you and your payment will be forwarded to ZUKU for processing.